Data Privacy Statement

As a result of the new GDPR legislation we have updated our data privacy statement for the use of this site. Please read and make sure you are happy before signing up to through our portal. The new statement can be found at the following location:

Welcome to the Mitie Supplier Onboarding portal help section.

If your query relates to a password reset please use the password reset option available on the login page.

If you require non password related support with the onboarding process please consult the self-help guides below or contact the Mitie Vendor Maintenance team at:

• Telephone: 0117 322 1388

If you have a technical query related to accessing the portal or performance of the portal please contact the providers directly at:


Finally, if your query relates to a specific tender that you are responding to please use the message facility within the portal to communicate directly with the event manager at Mitie. The Vendor Maintenance team are not involved in events management so will not be able to help with event based queries.

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